Sunny Diamonds is the one and only importer of Belgium diamonds and manufacturer of diamond jewellery in Kerala. We have three exclusive boutiques, one located in Kochi, Rajaji road (Sunny Diamonds Kochi), The other Trivandrum, Pattom Junction (Sunny Diamonds Trivandrum) and Calicut, Mavoor road (Sunny Diamonds Calicut).
Sunny Diamonds specialises in selling IF (Internally Flawless) diamonds, the pinnacle of the diamond clarity scale constituting less than 1% of gem-quality diamonds in the world. By sourcing our diamonds directly, we give top quality and an unbeatable price as there is no intermediate cost compared to other local jewellers. Another unique fact is that we are the only jewellery boutique that provides a 100% money back guarantee.
Our corporate office is located at
Sunny Diamonds Corporate office
3rd Floor,Rajaji Road
Kochi, Kerala- 682 035
To get the direction click here
Yes, Sunny Diamonds does have brick and mortar stores. Our luxury boutiques are situated in major cities across Kerala strategically placed, enabling people from all regions to visit us easily. Our boutiques are located in Cochin, Calicut and Trivandrum.
We have our own in-house jewellery manufacturing and direct diamond sourcing. This brings down our overhead cost and helps us focus on quality creations and top of the industry service. This means that you receive superior quality and value for money than from any other local jewellery store.
Not in Kerala or India? Not a problem! Our Team of Diamond experts can help you select your special jewellery from anywhere around the globe through our online portal.
All our jewellery is manufactured in our Sunny Diamonds corporate office Kerala, India.
Next day shipping items are jewellery creations which are in stock and ready to be shipped to the customers the same working day or the next.
Even though no appointment is required, calling before your visit will give us time to prepare for the meeting, thus saving you precious time. You can schedule a consultation at +91-9961870099or click here to submit a request.
It’s absolutely free all across India! Sunny Diamonds provides free shipping on all items Pan India. For international orders the shipping charges will be shown at the time of checkout page.
Shipping time is 3-5 business days for available in stock items all over India and 10-15 business days for custom design and made to order items all over India.
The first delivery attempt will be made within 10 business days. If you need your order urgently or for a very specific date, please write to us mentioning your requirement along with the Invoice / Order number. We'll do everything we can to have your item delivered to you when you need it.
Your jewellery is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your jewellery is fully insured until it reaches your doorstep, and we only work with reputed and established courier services like Bluedart, Speedpost, BVC and Sequel.. Please do not accept any package that has been tampered with.
Sunny Diamonds does deliver items internationally, to selected countries. Please see the list of countries here.
Yes, we can arrange that.
You can change your shipping address until your order is ready to be shipped, once shipped we will not be able to change the address. Please contact our dedicated customer service team at +919961870099 or clik here to email
You can track your order from our Home page by clicking “order tracking” and entering your order number and email address. (Or) You can log in to your Sunny Diamonds account and click on “My orders” which shows the status of your orders.
RETURNS AND EXCHANGES
If for any reason you are not completely satisfied with your order, you just need to start the return process within the first 15 days of your order being delivered and we will refund your purchase. Read more about the return policy
Enjoy a hassle-free return on orders and get 15 days money back on the purchase.
Please contact our dedicated customer service team at +9199678700 or email us to request a return. We will thereby collect the jewellery from the provided shipping address and initiate the refund process immediately after making sure the jewellery meets the return quality.
Login to your Sunny Diamonds account and visit “My orders”. Here you will have an option to return your order with a relevant reason for your return.
Keep original packing and the item in its sealed form with all relevant documents such as Sunny Diamonds Authenticity Card, Original/Copy of Invoice, Lab Certificate and securely repack.
In case of a refund with the 15-day return policy, the refund amount shall be processed via online bank transfer to the customer’s account within 10 working days of Sunny Diamonds receiving the jewellery back. If the mode of payment was through debit/credit card, net banking, the refund will be reversed back to the original account from which the payment was made.
Products sent to our office without the relevant documents as mentioned in the return policy or products shipped beyond the 15-day return policy will not be accepted and are kept/returned at your risk.
Products that are improperly packaged and sent to our office address will not be accepted under 15-day return policy, so please look at our guide on the acceptable ways of packaging our products.
For return on Cash on Delivery orders, the shipping charges will be reduced from the refund amount. Sunny Diamonds provides complimentary shipping for prepaid products under the 15-day return policy.
During the quality check by our quality team, if any item shows sign of wear and tear or has been resized, altered, or damaged it will not be accepted under the 15 day return policy and the Above 15 day return policy will be applied. For returns above 15 days policy, diamond value will be refunded based on the authenticity certificate and gold value based on the current market price. The shipping cost and making charge will be reduced from the total amount. Customized jewellery (including personalized/engraved products) will not be applicable for 15 days return policy.
The product should be accompanied by the original laboratory certificate and Sunny Diamonds Authenticity card. If not, the product will not be accepted under the 15-day return policy and INR 9,000/- will be deducted to replace the certificate.
The refund will be processed to the customer’s account within 10 working days of Sunny Diamonds receiving back the jewellery and after the jewellery has gone through the quality check. The refunded amount will be directly credited to your original payment mode or bank account. Please E-mail or call our customer support team with your bank account and IFSC code. Click here to learn more.
We offer free return shipping for prepaid or Cash On Delivery orders within the 15-day return policy for products that are returned for exchange. Please note, when returning Cash On Delivery or prepaid orders, shipping charges and card/cash handling charges, as applicable will be deducted from the refund amount. for return on solitaires, the shipping charges will be deducted except when the solitaires are returned for corrections that is needed in the jewellery design.
Our 15 Days return policy gives you time to make sure your purchase is perfect. If you are not happy with the purchase you can return it within 15 days of the product delivery, we will be happy to provide you full refund or 100% exchange value or convert into vouchers.
Sunny Diamonds is the only jewellery which offers 100% Money Back Guarantee on the diamonds purchased from its stores or from its website: www.sunnydiamonds.com. Under 100% money back guarantee, Sunny Diamonds’ customers does not suffer any loss on purchased diamonds. Read more about Diamonds100% Money Back On Diamonds 100% Money Back On Diamonds
100% money back ensures a guarantee of 100% money back on diamonds you purchased from Sunny Diamonds as in the Sunny Diamonds Authenticity card. Also, it’s valid on or after the 15 day return policy.
Most local jewellers only provide 100% Buy back which means you will be only rewarded with the prevailing market price for diamonds and gold on or after the return policy and this results in a loss to the client.
At Sunny Diamonds we always ensure the safety of our customer investments by providing 100% money back on diamonds, so that the customers will not suffer any such loss. Sunny Diamonds is transparent, and we disclose our diamond price in our Authenticity card along with other critical information like weight and quality of diamonds. The diamond price disclosed in our authenticity card is guaranteed for 100% money back to the customer. This is a common misconception by many customers that 100% money back and 100% buy back are the same.
Yes, we deal in all colours of gold like yellow gold, white gold and rose gold. Also, we deal in platinum.
It’s true that 22Karat gold is widely used in Kerala, but since Sunny Diamonds deals with diamonds, it is necessary to set the diamonds in 18K gold since the metal is harder than 22K, which is malleable and cannot hold diamond securely enough.
On a brilliant full-cut stone, there are 57 to 58 depending on whether the diamond culet is polished or not, 32 facets plus the table above the girdle and 24 facets plus the culet below the girdle. Some stones with only 18 facets are referred to as "single cuts"
Yes, you should buy with a certificate from a recognized authority such as Gemological Institute Of America (GIA), Americal Gem Society (AGS) & Hodge Randvoor Diamant( HRD). These are the most highly reputed and valued certifications in the industry. Resale values of diamonds drop drastically when unaccompanied by a certificate. Also, a certificate confirms the authenticity Grade of your diamond. Learn more about the certificates here.
You will not. You need to be an expert and use specialized equipment to confirm if a diamond is real or not. Do not trust ideas like scratching a beer bottle (it may damage and compromise the diamond and gold), thermal conductivity, looking through, comparing weight, etc. If the diamond is accompanied by a certificate, you will know it is genuine and if it is treated artificially or not.
Gemological Institute Of America(GIA), American Gem Society(AGS), and Hodge Randvoor Diamant (HRD) are Diamond certification labs based around the world. The three of them are very well reputed in the diamond industry. Their certificates assure the value and quality of your diamond. Their reports detail key characteristics of each diamond. Learn more about certifications here
Since diamonds form naturally from organic components, the large majority come with some small imperfections or inclusions that makes each diamond unique, similar to birthmarks for humans. Perfect diamonds are extremely rare and very expensive. For a good idea of the inclusions that a diamond has, simply read its certificate for a description of them. In order to understand the relevance of black inclusions, you need to have some insight into the measurement of clarity in a diamond. For example, diamond inclusions have several levels of clarity; Very Very Slight to Slight and so on. Sunny Diamonds deals in Internally Flawless, the very top of the clarity grade. Click here to know more about the clarity of Diamonds and how it affects their prices.
Every diamond certified by the Gemological Institute Of America(GIA) undergoes a thorough, independent evaluation. Here you will learn how GIA diamond grades are established. Each of the four C's (Carat Weight, Cut, Colour, and Clarity) is accompanied by a diamond chart illustrating the differences between grades. One of the first things most people learn about diamonds is that not all diamonds are created equal. In fact, every diamond is unique. Diamonds come in many sizes, shapes, colours, and with various internal characteristics. Jewellery professionals use a systematic way to evaluate and discuss these factors. Otherwise, there would be no way to compare one diamond to another. And there would be no way to evaluate and discuss the qualities of an individual diamond. Diamond professionals use the grading system developed by GIA in the 1950s, which established the use of four important factors to describe and classify diamonds: Clarity, Colour, Cut, and Carat Weight. These are known as the 4Cs. When used together, they describe the quality of a finished diamond. The value of a finished diamond is based on this combination.
Learn more about four C’s
An “Eye-Clean" refers to a diamond when its inclusions cannot be identified without a magnifying glass or microscope. Diamonds of VS2 or higher in quality will usually be eye-clean but diamonds of SI1, SI2 and I1 need to be individually inspected by professionals to see whether any inclusions are visible from the top with only using the naked eye.
Sunny Diamonds only sells diamonds that are 100% natural and untreated. The Gemological Institute Of America(GIA), American Gem Society(AGS), and Hodge Randvoor Diamant (HRD) will not issue grading reports on diamonds that have been treated or enhanced, so purchasing our diamonds - which are all Gemological Institute Of America(GIA), American Gem Society(AGS), and Hodge Randvoor Diamant (HRD)certified -- is another guarantee that your diamond is natural.
Yes, It is common practice for gemstones of many types to be heated. Adding heat to the stone can bring out colour and clarity, this makes the gemstone sparkle and brings out its natural beauty more. In addition to heat treatment there are other ways to naturally bring out the gems' appearance. emeralds are commonly coated in a colourless oil, wax or resin to increase their lustre. You would be hard pressed to find a Ruby or Emerald for sale that has not been treated with heat or other means.
Diamond that are illegally mined or originate from war torn areas in certain parts of Africa and those illegally sold to finance war and terror are known as conflict diamonds or blood diamonds. Through illegal trade they could end up anywhere in the world. In many countries including the US, this is easy as it is illegal to participate in the sale and trade of conflict free diamonds. Conflict free diamonds are those diamonds that are legally and ethically mined and sold. It means no connection to terror or opposition group. It’s very important that you shop diamonds from retailers who guarantee conflict free diamonds, so that you will not in any way support criminal activity in other parts of the world.
In Sunny Diamonds we believe in being ethical about diamonds and have ensured that all our diamonds are conflict free. We understand that we have a duty to take care of the world we live in and hence we take care to provide diamonds in an environmentally responsible manner.
Learn more about our conflict free diamonds
Round brilliant diamonds have the most brilliance and are the most popular. Fancy diamonds look more elegant in larger sizes. Also, they tend to look larger by virtue of their shape. The choice of shape is also governed by the shape of the person’s hand and Diamond Colour and Diamond Clarity. Round brilliant diamonds hide defects and yellow tints the best.
Yes, it changes very slightly. This process occurs because the 18K white gold pure white colour comes from being plated with rhodium. This is common practice for 14K and 18K white gold jewellery. Eventually, the rhodium plating will slowly, partially wear off and end up with less vibrant white gold colour.
What is special about your SOLITAIRES?
Sunny Diamonds is completely open about prices for each piece of jewellery. our dedicated support team will take care of you as part of our family from the moment you walk in the door or click on our website to the moment you are hand delivered your product.
If you want to go beyond convention try Sunny Diamonds. Pick your favourite diamond jewellery from the wide range of an exclusive collection.
We have taken care to avoid middlemen and always buy diamonds below the market rate and pass on the price benefits directly to our clients.
Diamond that are illegally mined or originated in war torn areas in certain part of Africa and those are illegally sold to finance war and terror known as conflict diamonds or blood diamonds. But through illegal trade they could end up anywhere in the world. Conflict free diamonds are those diamonds that are legally and ethically mined and sold. It means no connection to terror or opposition group. It’s very important that you shop diamonds from retailers who guarantee conflict free diamonds. We understand that we owe a duty to take of the world we all live and hence we have taken care to provide diamonds in an environmentally responsible and ethical manner.
Sunny Diamonds has been in the industry for over two decades now, and one of the best parts of that is our large presence and online store allows us to avoid most of the costs that are usually involved in having a physical retail store. This helps us offer our solitaires and other jewellery at reasonable prices for a stress-free shopping experience.
For solitaire purchases we have 15 days money back policy if you are returning due to corrections in the jewellery designs. But if you are returning the solitaires after 15 days, the 15 days return policy will not be applicable and the 100% diamond value will be returned based on the authenticity certificate. Manufacturing and shipping costs will be deducted from the refund amount.
Sunny Diamonds also offers you a lifetime Buy Back policy on solitaires wherein you may sell your solitaire back to us and we will provide the money based on the prevailing market price once it has passed our Quality Assurance Test completed.
You may contact us via mail, phone (9961870099) or online chat and we will be happy to courier a Sunny Diamonds tamper proof package to you. Please secure your solitaire in this package, along with the original packing material and certificate. Once you have the package ready, contact us and we will have it picked up from you through courier service.
We will refund the money to your bank account or credit card once we receive the solitaire. Please note that in case of an exchange you can immediately exchange with other jewellery you want.
Please note, this is applicable for orders within India only.
Making An Online Purchase
Yes. You can purchase solitaires, engagement rings or any of our jewellery using our secure checkout.
To purchase online follow these steps
Step1: Select the piece of jewellery you want and click on ‘Add To Cart’
Step2: Then click on Proceed To Cart
Step3: Click on “proceed to checkout” if you have finalized your order, else continue shopping.
Step4: Enter your email address or login with Facebook or Google for easy sign in. You can also create an account after the checkout
Step5:Select the type of delivery you prefer. Deliver to your home or pick up from store.
Based on your selection provide the address details where you would like the product delivered.
Select the gateway/Cash on Delivery you want to proceed with from the available payment gateways.
Provide the payment method details and Click on Place Order.
You will receive an order confirmation email to the e-mail you provided while placing the order.
Yes. Visit our website on your mobile browser and complete your purchase. For help please contact us at 9961870099 or email us.
If you need assistance in completing your order, call us or click on the live chat widget available on the website. Customer Service number is 9961870099. Our customer service team is always here to help you to complete your purchase.
Please download our size chart, which illustrates the range of sizes for different items.
For ring size guide, Click here
For bangle/bracelet size guide, Click here
If you are still confused or having troubles please contact our customer service team. We can help with any questions you have about finding your best fit. Call/WhatsApp 9961870099 or email us at email@example.com.
In order to safeguard your information Sunny Diamonds does not accept any financial information on its servers. All information entered by the customer is directly received through our payment gateway and then transmitted to their respective bank servers. Industry standard encryption protocol known as SSL (Secure Socket Layer) is always used to help protect you.
Of course, If you want to resize your ring, the company will resize it free of cost except in certain rare cases where the resizing is not possible.
If resizing the ring increases the price of the ring the additional material used will be charged to the customer
If the resized ring costs less than the existing ring, the differential amount shall be refunded to the customer
In case of a refund, the purchase method will be used to transfer within 10 days of dispatch of the resized product
If for some reason, your product needs to be repaired, we are happy to repair / replace the product. Charges will apply and be determined on a case to case basis.
Shipping charges under Repairs & Resizing policy are the responsibility of the customer. This shipping will be free if it is within 15 days return policy.
Unfortunately this feature is not available for international orders (orders that will be shipped abroad from India).
During the resize process, small amounts of metal will be added or removed to achieve the new size needed. As a result, your ring may be slightly thicker or thinner when completed. This is a minor difference and may or may not be perceptible to you.
Some rings cannot be easily resized, due to the size restriction, the possibility of falling outside of the recommended range or due to the particular design and style. During the 15-day return policy you will not be charged anything to resize your ring unless if you require a higher size of the ring than the initial order placed. Upon receipt and inspection of your order you will be notified prior to any alteration being done to discuss the charge to replace/resize your ring.
Yes, we would be happy to provide personalize engraving for your ring for absolutely free of charge.
Of Course, nothing is more special than customizing a ring to fit your partner’s beauty perfectly. Contact our customer service to start customizing your favourite engagement ring today!
Of course we can! Sunny Diamonds happily fulfils custom orders as we firmly believe each customer has their own tastes and likings. Be it a design you came across on the internet, or a your own idea you would like to manufacture, let us know and we will make it happen for you. You can submit your customization request by simply contacting our dedicated customer service team. Place your customization request here
It will take 10-15 days to create a completely custom piece of diamond jewellery. At Sunny Diamonds we make custom jewellery creation a fun and intimate experience for our clients.
Be sure to bring any design inspirations you may have, such as prints, photos saved from Pinterest or magazine clippings. Knowing your style will help our designers to narrow down the design options.
Here at sunny diamonds we have a four part process to create custom-made designs. Consultation, Sketches, CAD render and Wax model.To learn more about each steps/stages please click here
You search for the product directly on our website by using the search bar at the top of every page. Please note that some products on the website may not be available for online purchase but will be available in our retail stores. You can also share an image of the piece you are looking for with our diamond experts by uploading here or WhatsApp the image to the following number 9961870099 to get help finding similar products from our stores.
The item may have already sold out, we discontinue pieces and move them to different areas of our website. If you have searched for it with the search bar but are still unable to find it, please place a request by uploading thehere. We will then be able to help find the product and either pull it from inventory or manufacture it for you. You could also look at sharing the image via Whatsapp to the following number 99611870099 or via email. We want to make sure that you get exactly the product that you are looking for.
You can cancel your order before it has been shipped out. For custom orders please contact us as quickly as possible because once the production has only be able to cancel it if the order hasn’t been processed to the manufacturing unit.
Sunny Diamonds offers multiple mode of payments for your order like Credit Card & Debit Card, Net Banking and cash on delivery
1.Applicable only in India
2.Products below 70,000 Rupees will be available for Cash On Delivery
3.Order confirmation for Cash On Delivery orders will take 24-48 hours
4.Customer will receive a call from the Customer Service Department to confirm the order. If not confirmed within 24-48 hours the order will be cancelled
5.Customer will be updated regarding the delivery date.
6.Customer should submit any government approved identification for address proof to collect the delivery.
Here is the list of approved Identification: Pan Card, Driving License, Passport, Voter Identification Card, Postal Identification Card – (Adhar card)
All Credit/Debit card details remain confidential and private. Sunny Diamonds and our trusted payment gateways use SSL encryption technology to protect your card information.
We keep your information 100% private and confidential.
We accept VISA and MasterCard (Indian cards/International card). You will need to key in your 16-digit Credit/Debit Card number and the 3 digit CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow.
All Credit/Debit card details remain confidential and private. Sunny Diamonds and our trusted payment gateways use SSL encryption technology to protect your card information.
The security code is a 3 or 4 digit number that appears on your credit card. Visa and MasterCard users will find this code above the signature on the back of the card. Discover and American Express users will find this number on the top right of the front of the card.
Cash on Delivery (COD) is a payment method where you pay for an item in cash, when the courier company delivers the item to you.
Yes, Sunny Diamonds launched Cash on Delivery, available for products below Rs 70,000. Enjoy hassle-free shopping with Sunny Diamonds.
Yes, we are happy to announce that now we provide Cash On Delivery service all over India. Enjoy a hassle free shopping experience with SunnyDiamonds
You place an order for your favourite jewellery on SunnyDiamonds.com. Check for Cash On Delivery facility by entering your area pin code in the text box. Choose Cash On Delivery option if available and complete the order placement. You pay the complete amount in cash to the courier once the product is delivered to you. Please remember payment through cheque, draft or any other means will not be accepted only POS and cash will be collected. POS option is only applicable for Cash On Delivery orders within Kerala.
The Cash On Delivery option is now available for all category products up to Rs 70,000. You can choose the Cash On Delivery method at our checkout page.
No, our Cash On Delivery service is done at no extra cost.
No, currently Cash On Delivery is available only for customers residing in India.
Currently the Cash On Delivery facility is limited by the reach of courier companies. You can check the availability by entering your pin code while ordering, if your pin code is not supported by Cash On Delivery service, please choose another payment option to complete your purchase.
There are no hidden costs, Sunny Diamonds online has free delivery Pan India. For international shipping, shipping charges will be calculated and disclosed at the checkout page.
AFTER PURCHASE QUESTIONS
During the 15-day return policy you will not be charged anything to resize your ring unless if you require a bigger size of the ring than the actual order you’re placed. Upon receipt and inspection of your order you will be notified regarding the alteration requirement or charges if any.
If there is a problem with your purchase regarding the quality of workmanship, we will repair it for free! If you damage a piece we would love to be able to repair it to its original beauty for you.This is all done for a reasonable fee plus shipping. If you are still not happy with the product you can return the product to us within the 15-day return policy.
If you are not happy with the product you can return to us within 15 days of product delivery. Learn more about our return policy.
If you are not happy with the product you received from us you can return the product back to us within 15 days of product delivery. Read more about 15 Day Return Policy
Shop with ease now, you will get 100% refund for return on pre-paid or Cash On Delivery (COD) orders within 15 days return policy and only shipping charges and card/cash handling charges, as applicable will be deducted. Please note for exchange of Diamond, no shipping costs or card charges will be deducted
Sunny Diamonds provides 100% money-back guarantee on our diamonds purchased from its store or online under the below conditions. Read more about the 100% Money Back On Diamond policy.
Now enjoy hassle free shopping with Sunny Diamonds Cash on Delivery availability. Simply select your favourite diamond jewellery and choose the mode of payment as Cash on Delivery to get it delivered to your doorsteps. Learn more about our Cash On Delivery Policy.
We are happy to provide free shipping on all order delivery within India. We always strive to deliver your order accurately, in good condition, and on time. Read more about our shipping policy
Sunny Diamonds provides free maintenance for diamond jewellery under below conditions.
● If you want to resize your ring, the company will resize it free of cost except in certain cases where the resizing is not possible.
● If the resized ring costs more than the existing ring, the difference in cost will be charged to the customer.
● If the resized ring costs less than the existing ring, the difference will be refunded to the customer.
● In case of a refund, the payment method used to purchase will be the method used to refund within 10-15 working days of shipping out the resized product.
● If for some reason, your product needs to be repaired, we are happy to repair / replace the product. Charges will apply and be determined on a case to case basis.
● Shipping charges under Repairs & Resizing policy are the responsibility of the customer. This shipping will be free if it is within 15 days return policy.
● This feature is not available for international orders (orders that will be shipped abroad from India).
Sunny Diamonds provides complimentary cleaning services such as; deep cleaning, which includes steaming and ultrasonic cleaning. All jewellery purchased from Sunny Diamonds is eligible for a complimentary cleaning every six months. Contact customer service to know more.
Repair and service – We are happy to repair the jewellery if the product has any damages, you can send it back to us. Upon receipt and inspection of your order you will be notified prior to discuss the charge for repair.